We offer the following delivery options:

• FREE Next Working Day delivery to UK mainland (order before 1pm Mon-Fri)

Please Note: during peak periods, including Black Friday, Christmas, and major promotional events, our next day delivery service may experience delays.

• Outlying Scottish postcodes and Highland & Islands - £11 per item and £7 for each subsequent item

• Northern Ireland, Isle of Scilly, Isle of Man - £11 per item and £7 for each subsequent item.

• Channel Islands - £11 per item and £7 for each subsequent item

• For deliveries to Ireland, please visit iconbeanbags.ie

• Europe Zone 1 – email us at hello@iconbeanbags.co.uk for a shipping quote

All items are shipped via courier and require a signature on delivery. We’re happy to deliver to alternative addresses, we recommend business addresses where possible. You can also leave delivery instructions (such as neighbour or porch), however, this is done at your own risk.

This isn't a service we offer. We cannot specify an exact date.

If you miss your delivery, your tracking information will provide instructions on how you can rearrange. Saturday re-delivery may not be available. After 3 failed delivery attempts, the item(s) will be returned to our warehouse. Please note: that additional charges may apply for re-delivery and that we reserve the right to cancel and refund orders (minus return and administration costs) where a delivery cannot be successfully completed.

You have up to 30 Days to return your item(s) after receiving them. We offer a free DPD collection service, please contact us with a suitable weekday for collection. Please ensure you complete the returns slip included with your delivery, this helps us to process your return quicker and any additional feedback provided ensures we continually improve our products and services.

We guarantee the design, fabric and manufacture of all products against reasonable wear and tear for a period of one year from the date of purchase (excluding bean bag filling). For commercial use customers, this guarantee is limited to 6 months.

All bean bags contain Fire Retardant EPS (Expanded Polystyrene) Virgin Polystyrene Beads. Polystyrene beans will flatten (dependant on usage) and topping up your beanbag may be necessary. Bean Bag Filling is available on our website for all your refill needs.

Your statutory rights under English Law are not affected in any way.

Please get in touch with our customer care team if your product is faulty. Please ensure you have your order details ready and our team will be happy to help.

We advise customers to check carefully for any transit damage before signing for the parcel. If you are unsure, or there is transit damage to your product, ensure that you sign for the item and clearly write "damaged product". In this instance, please get in touch with our customer care team and we will resolve the issue.

You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.

• Mastercard and Visa Credit Cards

• Maestro, Solo and Visa Debit Cards

• Apple Pay

• PayPal

• Klarna

• Clearpay

Please note, we are unable to accept American Express.

If your credit or debit card was refused while placing an order on beanbagbazaar.co.uk, please re-submit your order using a different card. For details on why your card was refused, please contact your card issuer.

If you have a discount code, simply apply your promotional code in the box provided at checkout.

Are you a student or do you work for the emergency services or NHS? Great news! You get 10% off all items. Email our customer care team at hello@iconbeanbags.co.uk with a copy of your ID to obtain your unique code.

Discount codes provided by icon (formerly BeanBagBazaar) can only be used individually on a single transaction and cannot be combined with other discount codes or promotions. Each discount code is intended for single use only and cannot be used multiple times within the same order.

We've made assembly super easy for you. Most of our bean bags require no assembly at all and are ready for lounging straight out of the box. For larger bean bags such as our armchairs and sofas, we provide easy-to-follow assembly videos and written instructions to assist you during the setup process.

Yes, all our bean bags come with comfortable bean filling included. For some larger pieces, the bean bag may arrive part-filled with beans and in multiple boxes. Simply refer to the simple assembly instructions enclosed in your order to complete the filling process, or watch our easy assembly videos by clicking here for guidance.

Occasionally, your beanbag may arrive with a slight chemical smell. Please be assured this is completely normal. This smell is due to the filling material being freshly produced for your product! We recommend keeping your beanbag in a well-ventilated area and the smell should disappear within 1 week.

Occasionally, your beanbag may arrive with some creases in the cover. Please be assured this is completely normal and they will come out within 1 week of arrival, if placed in a well-ventilated area and with some initial use. Please avoid applying direct heat to the product, such as irons or steamers, where possible. If your beanbag arrives damaged, please contact our customer care team and we will resolve this for you.

We have expertly curated a wide range of bean bags filled with comfortable, expanding bead that meet UK fire safety regulations.

Over time, the filling of your bean bag will shrink due to use. The great news is you can keep your bean bag topped up with our bead refills. Simply leave the existing filling inside your bean bag and pour in new beads. Check out our refills page here.

If you are unsure of how much bead you will need, please get in touch with our Customer Care team.

We aim to always keep our wide range of soft furnishings in stock. If a colour is displaying ‘out of stock’, more stock should be returning shortly. For more information on stock availability, please get in touch with our customer care team.

When it comes to keeping our bean bags clean: a warm soapy surface clean works great, but for tougher stains, a gentle detergent or fabric solution is recommended. Just remember, our bean bags are not machine washable because the fire retardant protection inside the cover could be damaged.

Due to card holder protection, no amendments can be made to the address once the order has been placed. Please contact us to cancel and we will refund you so you can place a new order with the correct address.